2025-contact-us - Hotel Zenubia
If you have any questions…

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4200 Hajdúszoboszló, József Attila utca 14
+36 70 770 2626
foglalas@zenubia.hu
FAQ

Frequently Asked Questions

Arrival time

Guest can take their room between 14:00 and 22:00. Closed gates after 22:00. If you expect a late arrival, we kindly ask you to contact us in advance!

Early Check-in & Late Check-out Information

Early check-in is available from 12:00 PM for an additional fee of HUF 10,000. Guests may inquire about the availability of this service one day prior to arrival.

Late check-out is possible until 1:00 PM, subject to availability, for a fee of HUF 10,000.

Please note that departures after 1:00 PM will incur the full room rate for the day.

 

Cancellation Policy

Cancellations can only be accepted in written form (via email). Unfortunately, we are unable to process cancellations by phone.
Our cancellation policy is outlined in our Terms and Conditions and in the confirmation email.

Parking

Our hotel offers a limited number of parking spaces, which are available on a first-come, first-served basis.
Unfortunately, it is not possible to reserve a parking spot in advance.

Breakfast and Dinner

Breakfast time: from 08:00 to 10:00

Dinner time: from 19:00 to 21:00

Payment, payment methods

Hotel services can be paid for on-site by cash, debit or credit card, or SZÉP card (OTP, MKB, K&H).

The room rate must be settled on the day of arrival, while any additional charges (such as consumption or extra services) must be paid on the day of departure.

Departure time

Guest should leave their rooms by 10:00 in the morning.

Child-Friendly Amenities

For families with children, our hotel offers the following equipment (available in limited quantities):

  • Baby crib/travel cot

  • Baby bathtub

  • Potty

  • Toilet seat reducer

  • Step stool

  • High chair

  • Drying rack, iron, electric kettle

Please kindly inquire at the reception regarding the availability of these items.

SZÉP Kártya felhasználásával kapcsolatos információk
  • A szálláshelyen a szállás-szolgáltatással együttesen fizethető bármely szolgáltatás (pl.: masszázs, fogyasztás) SZÉP Kártyával.
  • SZÉP Kártyájával foglalót is fizethet. A foglaló SZÉP kártyával történő fizetésekor a későbbi lemondás esetén a befizetett összeg készpénzre nem váltható át, kizárólag szép kártyára történő visszutalás lehetséges.
  • MKB és OTP SZÉP kártyás fizetés esetén vendégeink a weboldalunkon azonnal kitudják egyenlíteni az előleg összegét.
  • SZÉP Kártyával idegenforgalmi Adó (IFA) nem fizethető.
  • Az MKB Szép Kártyához egyedi PIN kód nem tartozik. PIN kód kérése esetén az alábbi kódot kell beütni: 1111.
Smoking

Smoking is PROHIBITED in our building. There are designated areas within the garden/outside.

Wellnes area

The wellness area is open from 10:00 to 21:00. The wellness area includes 2 hot tubs, 2 saunas and a private hot tub. The private jacuzzi is available for use at an additional charge.

Pet friendly hotel

You don’t have to leave your furry friends at home – pets are welcome during your stay. For more information, please contact us.

Privacy Policy

The websites accessible under the name Hotel Zenubia (www.hotelzenubia.hu) aim to present the Hotel Zenubia accommodation and to record booking requests for the accommodation.

Terms and Conditions

Cancellations made up to 1 week prior to arrival are free of charge. After this period, 30% of the total accommodation fee will be charged.

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Information

If you have any questions, do not hesitate to ask us! Write us an email to foglalas@zenubia.hu, call us or fill out the form below:

 

Visit Hajdúszoboszló!

We are waiting for you!

Zenubia Hotel 2025 ©
4200 Hajdúszoboszló
József Attila utca 14.
+ 36 70 770 26 26

Üzemeltető:
Zenubia Palmyra Kft.
26391979-2-09

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